This is a real oldie. 45 years ago, I had ordered the neates purse from Spiegel. It was on back order and suppose to be in by Thanksgiving. It didn't come and didn't come, so with all my 16 year old maturity, I wrote a really hot letter to customer service and mailed it on Christmas eve. That night, I recieve one more gift than anybody else, it was my purse, when it came in, Mother wrapped it up to surprise me. I had then had to write an apology letter to Spiegel. My mother was the real deal. Many years later, she was making a robe for my 13 year old son. He was hanging around her house and she couldn't sew. She convinced him it was for Dad and he helped her sew the band around the front of it. Boy was he surprised when he opened it. He tried to talk to Grandma quietly to say she had put the wrong tag on that package. By the way, he was a 13 year old string bean and Dad was XXL. Good memories.